GSCM 206 WEEK 1 QUIZ
(TCO 1) What are the five elements in the management process?
(TCO 2) Which of the following are the competing forces in Porter’s five forces model?
(TCO 1) Which one the following is not a reason why productivity is difficult to improve in the service sector?
(TCO 4) Susan has a part-time “cottage industry” producing seasonal plywood yard ornaments for resale at local craft fairs and bazaars. She currently works a total of 5 hours per day to produce 15 ornaments. She thinks that by redesigning the ornaments and switching from the use of a wood glue to a hot glue gun, she can increase her total production to 20 ornaments per day. What is her percentage increase in productivity?
(TCO 4) Gibson Valves produces cast bronze valves on an assembly line, currently producing 2,000 valves during each 8-hour shift. If the production is increased to 2,400 valves for each 8-hour shift, the productivity will increase by _____.
(TCO 4) Barbara has her own business as a dressmaker. She makes custom dresses for all occasions. During a year, she can make 400 dresses. She currently works 50 weeks a year. What is her productivity?
(TCO 2) Which of the following is the best example of a pure service?
(TCO 2) The action plan to achieve the existence of any organization is described by its _____.
(TCO 2) The impact of a firm’s strategies to achieve their mission is which of the following?
(TCO 4) According to the authors, what are the three key strategic concepts that allow firms to achieve competitive advantage?